Terms of service

TERMS OF SERVICE

Last updated: 05-23-2026

Welcome to KomfyCup. Throughout these Terms of Service, the terms “we”, “us”, and “our” refer to KomfyCup. KomfyCup operates this website and online store, including all related information, content, features, tools, products, and services to provide customers worldwide with a secure and convenient shopping experience.

By accessing or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not access or use our Services.

SECTION 1 — ELIGIBILITY AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have obtained parental or legal guardian consent where required.

You agree to provide accurate, complete, and current information when placing orders or creating an account.

You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account.

SECTION 2 — PRODUCTS

KomfyCup sells personal and intimate care products intended for menstrual hygiene use.

We make every effort to accurately display and describe our products. However, colors, packaging, product appearance, and specifications may vary slightly depending on device settings, manufacturing updates, or regional requirements.

All product descriptions, pricing, availability, and promotions are subject to change without notice.

We reserve the right to:

  • limit quantities;
  • discontinue products;
  • refuse service;
  • or cancel orders at our discretion.

Products purchased from KomfyCup are intended for personal use only and not for resale without prior written authorization.

SECTION 3 — HEALTH AND SAFETY DISCLAIMER

KomfyCup products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Customers should carefully read and follow all instructions provided with the product before use.

If irritation, discomfort, allergic reactions, or other health concerns occur, discontinue use immediately and consult a qualified healthcare professional.

Individual experiences and results may vary.

By purchasing and using our products, you acknowledge that proper hygiene, care, and usage instructions are your responsibility.

SECTION 4 — ORDERS

All orders placed through our store are subject to acceptance and availability.

We reserve the right to refuse, limit, or cancel orders for reasons including but not limited to:

  • suspected fraud;
  • pricing errors;
  • product unavailability;
  • payment verification issues;
  • or suspicious activity.

If we modify or cancel an order, we will attempt to notify you using the contact information provided during checkout.

SECTION 5 — PRICING AND PAYMENTS

All prices displayed on our website are listed in (CURRENCY).

Prices may not include:

  • taxes;
  • customs duties;
  • import fees;
  • shipping charges;
  • or local governmental fees.

Customers are responsible for any customs duties, VAT, import taxes, or additional charges required by their local jurisdiction.

We reserve the right to modify pricing at any time without prior notice.

By submitting payment information, you confirm that:

  • you are authorized to use the selected payment method;
  • the information provided is accurate and complete;
  • and you authorize us to charge the total purchase amount.

SECTION 6 — SHIPPING AND DELIVERY

Shipping and delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • shipping carriers;
  • customs processing;
  • weather conditions;
  • transportation disruptions;
  • force majeure events;
  • or circumstances beyond our reasonable control.

Customers are responsible for ensuring that products ordered comply with local laws and regulations in their country or region.

Risk of loss may transfer upon confirmed delivery in accordance with applicable consumer protection laws.

SECTION 7 — RETURNS AND REFUNDS

Returns and refunds are governed by our Refund Policy available at:
(LINK TO REFUND POLICY)

Due to hygiene and safety reasons, opened or used intimate care products may not be eligible for return or refund unless defective, damaged, or otherwise required by applicable law.

SECTION 8 — INTELLECTUAL PROPERTY

All content available on this website, including but not limited to:

  • trademarks;
  • logos;
  • branding;
  • product images;
  • graphics;
  • videos;
  • text;
  • website design;
  • and marketing materials,

is the property of KomfyCup or its licensors and is protected by applicable intellectual property laws worldwide.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

SECTION 9 — THIRD-PARTY SERVICES

Our website may contain links, integrations, or services provided by third parties.

We are not responsible for the content, privacy policies, security, or practices of third-party websites or services.

Your use of third-party services is at your own risk.

SECTION 10 — SHOPIFY PLATFORM

KomfyCup is hosted and powered by Shopify, which enables us to operate our ecommerce platform.

However, all purchases made through this store are transactions directly with KomfyCup and not with Shopify.

Shopify is not responsible for:

  • products sold;
  • shipping;
  • customer disputes;
  • refunds;
  • or claims arising from purchases made through our store.

SECTION 11 — PRIVACY

Your use of our Services is subject to our Privacy Policy:
(LINK TO PRIVACY POLICY)

By using our website, you acknowledge that your personal information may be collected, processed, stored, and transferred internationally in accordance with applicable privacy and data protection laws.

SECTION 12 — USER CONTENT AND FEEDBACK

If you submit reviews, comments, testimonials, feedback, suggestions, or other content, you grant KomfyCup a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, modify, and display such content for operational and marketing purposes.

You agree not to submit unlawful, abusive, defamatory, misleading, or infringing content.

We reserve the right to remove content at our discretion.

SECTION 13 — PROHIBITED USES

You agree not to use our Services:

  • for unlawful purposes;
  • to violate laws or regulations;
  • to infringe intellectual property rights;
  • to transmit malware or harmful code;
  • to engage in fraud or deceptive activity;
  • to interfere with website security or functionality;
  • or to misuse our Services in any way that may harm KomfyCup or other users.

We reserve the right to suspend or terminate access for violations of these Terms.

SECTION 14 — DISCLAIMER OF WARRANTIES

Our Services and products are provided “as is” and “as available” except where prohibited by applicable law.

We do not guarantee:

  • uninterrupted access;
  • error-free operation;
  • or specific outcomes from use of our products or Services.

Nothing in these Terms excludes consumer rights that cannot legally be excluded under applicable law.

SECTION 15 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, KomfyCup shall not be liable for:

  • indirect damages;
  • incidental damages;
  • consequential damages;
  • loss of profits;
  • loss of data;
  • or damages arising from use of our products or Services.

Certain jurisdictions may not allow certain limitations of liability, so some limitations may not apply to you.

SECTION 16 — INDEMNIFICATION

You agree to indemnify and hold harmless KomfyCup, its affiliates, partners, contractors, service providers, and employees from claims, liabilities, damages, expenses, or legal fees arising from:

  • your misuse of the Services;
  • violation of these Terms;
  • or violation of applicable laws or third-party rights.

SECTION 17 — GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the appropriate courts located in Florida, United States, unless otherwise required by mandatory consumer protection laws in your jurisdiction.

Nothing in these Terms limits any mandatory consumer rights available under applicable local laws.

SECTION 18 — CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting to this website unless otherwise required by law.

Your continued use of the Services after updates are posted constitutes acceptance of the revised Terms.

SECTION 19 — CONTACT INFORMATION

Questions regarding these Terms should be sent to:

Store Name: KomfyCup
Email: komfycup@gmail.com
Business Address: 2641 N Flamingo Rd, FL 33323, United States
Phone Number: (PHONE NUMBER)
Business Registration Number: (REGISTRATION NUMBER IF APPLICABLE)
VAT / TAX ID: (VAT OR TAX NUMBER IF APPLICABLE)
Website: (WEBSITE URL)